Thank you for choosing Social Scholar for your social media management and marketing needs. We are committed to providing exceptional service and results. Please read this Refund Policy carefully, as it outlines your rights and responsibilities with regard to refunds for our services.

1. Refund Eligibility

We offer a refund window of three (3) calendar days from the date of the initial payment for any new service package purchased. A refund will only be considered within this 3-day period and only if the client provides a valid and justifiable reason for dissatisfaction.

Important: No refund requests will be entertained after the 3-day window has passed, under any circumstances.

 

2. Valid Grounds for a Refund

To be eligible for a refund within the 3-day period, clients must meet the following conditions:

  • The request must be submitted in writing via email to [contact@socialscholar.in] within 72 hours of the payment time stamp.
  • The reason for the refund must be based on:
    • Service not being delivered as described
    • Major miscommunication or failure in execution during onboarding
    • Technical issues preventing initiation of services
  • Supporting documentation or evidence may be requested to evaluate the refund claim.

3. Non-Refundable Situations

Refunds will not be issued under the following circumstances:

  • Refund requests submitted after the 3-day refund period
  • Change of mind or no longer needing the service
  • Lack of responsiveness from the client’s side or delays caused by the client
  • Partial use of services or completion of any deliverables
  • Promotional or discounted services unless otherwise stated in writing

4. How Refunds Are Processed

  • Approved refunds will be issued to the original method of payment within 7–10 business days from the date of approval.
  • Social Scholar reserves the right to deduct any applicable transaction fees or service charges from the refund amount.

5. Modifications to This Policy

Social Scholar reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

6. Contact Us

If you have any questions regarding this Refund Policy or would like to initiate a refund request, please contact us at:

📧 Email: [contact@socialscholar.in]

By making a payment for our services, you acknowledge that you have read, understood, and agree to this Refund Policy in full.